About Us Tom Milsom's Online Music Store are completely dedicated to your total satisfaction. If you have any suggestions or comments please send a message using the "Contact Us" link at the top of the page.

Our Contact details:
Tom Milsom's Online Music Store
PO Box 344 TADWORTH KT20 9DL United Kingdom
Phone: 07137 831821
Fax: 01737 831829
Email: keith [at] tmtunes [dot] com

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Download products do not have any delivery charges. We make a standard charge of £1.95 i n the UK and £2.95 everywhere else to cover packing and delivery of physical products.
Delivery Schedule Download products are delivered immediately your order is completed - we will send an email with the download links to your products to the email address you provide in the checkout.

Physical products are normally despatched on the working day after your order is placed, using wither First Class post or Airmail. Typical delivery time sfrom despatch are:
UK, next day
Europe, 2-3 days
USA and Canada, 5 days
Other areas, 7 days
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07137 831821 (International +44 07137 831821) or fax us on 01737 831829 or write to us at PO Box 344 TADWORTH KT20 9DL United Kingdom
Privacy Policy Tom Milsom's Online Music Store do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm